SALES POLICY

Effective Date: February 21, 2025

At TINNIMAGICNIE, we are committed to providing a transparent, secure, and smooth shopping experience for all our customers. This Sales Policy outlines the terms and conditions related to product purchases, pricing, payments, and order fulfillment. By purchasing from https://tinnimagicnie.com, you agree to comply with the terms outlined below.

1. ORDERING PROCESS

  • Customers can place orders directly on our website https://tinnimagicnie.com or by contacting our support team.
  • It is the customer’s responsibility to ensure that all billing and shipping details are entered correctly at checkout.
  • Orders are processed on business days (Monday to Friday, excluding holidays). Orders placed after business hours will be processed on the next working day.
  • Once an order is successfully placed, customers will receive a confirmation email with order details. If no confirmation is received within 24 hours, please contact our support team.

2. PRODUCT PRICING & AVAILABILITY

  • All product prices are listed in USD ($) and include applicable taxes unless stated otherwise.
  • Prices are subject to change without prior notice due to supplier costs, promotions, or market fluctuations.
  • If a pricing error occurs on our website, we reserve the right to cancel the order and issue a full refund.
  • Some products may have limited availability or be out of stock at the time of purchase. If an item becomes unavailable, we will notify the customer and offer alternative options or a full refund.

3. PAYMENT METHODS

We accept the following payment options for customer convenience:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal

  • Apple Pay & Google Pay

  • Bank Transfers (for bulk orders or special arrangements)

  • Payments must be completed before order processing and shipping.

  • All transactions are securely processed with SSL encryption to protect customer information.

  • TINNIMAGICNIE does not store payment details—payments are securely handled by trusted third-party processors.

4. SHIPPING & DELIVERY

  • We offer domestic and international shipping with reputable carriers such as UPS, FedEx, USPS, and DHL.
  • Orders are typically processed within 1 to 3 business days, excluding weekends and public holidays.
  • Customers will receive a tracking number once the order has been shipped.
  • Shipping fees vary based on the destination, shipping method, and order value.

For full shipping details, please refer to our Shipping Policy.

5. ORDER CANCELLATION POLICY

  • Customers can cancel orders within 12 hours of purchase for a full refund.
  • Once an order has been processed or shipped, it cannot be canceled but may qualify for a return or exchange after delivery.
  • To request a cancellation, contact info@tinnimagicnie.com as soon as possible.

6. RETURNS & EXCHANGES

  • Returns and exchanges are accepted within 30 days of delivery, provided that the item is unused, in its original packaging, and accompanied by proof of purchase.
  • Personalized or engraved watches and final sale items are non-returnable.
  • Refunds will be processed within 7-10 business days after the returned item is received and inspected.

For more details, refer to our Return & Exchange Policy.

7. WARRANTY & PRODUCT QUALITY

  • All watches sold at TINNIMAGICNIE are 100% authentic and brand new.
  • We offer a 1-year manufacturer warranty on most watches.
  • Warranty does not cover damage caused by misuse, accidental damage, or unauthorized repairs.

For warranty claims, contact info@tinnimagicnie.com with proof of purchase.

8. FRAUD PREVENTION & ORDER VERIFICATION

  • TINNIMAGICNIE actively monitors for fraudulent transactions.
  • Orders flagged as high risk may require additional verification, such as identity confirmation.
  • We reserve the right to cancel any order that appears to be fraudulent or suspicious.

9. LIMITATION OF LIABILITY

  • TINNIMAGICNIE is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee that our website will always be free from technical errors or disruptions.

10. CUSTOMER SUPPORT

For inquiries regarding orders, payments, or policies, please contact us:

📍 Address: 3118 Kilstrom Rd, Webster, Wisconsin (WI), United States
📞 Phone: (715) 635-2501
📧 Email: info@tinnimagicnie.com
🌐 Website: https://tinnimagicnie.com

We appreciate your trust in TINNIMAGICNIE and are committed to providing you with a seamless and secure shopping experience.